Centre for Canadian Language Benchmarks (CCLB)

Clear Workplace Communication (A) (2009)

Lesson Plan 16

In the workplace, learners will meet a variety of communication styles. They may need to understand how language can mean different things to different people. They need to know how to communicate directly and to clarify expectations.

This lesson plan is the first of two lessons on clear workplace communication. Prepared by ESL (English as a Second Language) teachers, it is geared to a workplace preparation class.

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Added: 
2009-10-28

Measuring in Metric and Imperial (2009)

Lesson Plan 15

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, is aimed at learners who need to be familiar with measurement systems used in Canadian workplaces. They are taught to estimate measurements in metric and imperial units and then to confirm more exact figures using conversion tables.

The lesson also focuses on the continued use of multiple measurement systems in Canada.

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Added: 
2009-10-20

Finding Information about Jobs in Canada Using the Job Futures Website (2009)

Lesson Plan 14

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, introduces learners to the Government of Canada’s Job Futures website. The lesson also helps learners draw information from pie charts, tables, and bar graphs.

In addition to a variety of exercises, the lesson plan includes a link to the Job Futures website.

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Added: 
2009-10-20

Reading Memos (2009)

Lesson Plan 13

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, focuses on the formatting conventions of the memo; identifying intended readership for a memo; and understanding a memo’s key information and required action. It also looks at the difference between a letter and a memo; how memos are distributed; and the purposes of memos and other workplace communications.

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Added: 
2009-10-20

Accident Reports (2009)

Lesson Plan 12

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, helps learners who may have to fill out accident reports. Vocabulary in the plan includes many words that specifically apply to injuries and to equipment found in the workplace.

The lesson plan is rated at CLB level 4 and is estimated to require 3 hours of instruction time. It focuses on the essential skills of document use and writing.

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Added: 
2009-10-20

Providing Directions & Instructions (2009)

Lesson Plan 11

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, is aimed at learners who don’t feel confident giving directions and instructions. Its objectives are to help the learner be able to give directions; distinguish between polite instructions and a command; and give instructions.

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Added: 
2009-10-20

Asking for Clarification: Understanding the Message (2009)

Lesson Plan 10

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, is aimed at learners who are reluctant to ask others to slow down or repeat what they have said. The goal is to help learners find ways to interrupt politely when they need clarification. As well, the lesson reassures learners that asking for clarification doesn’t mean losing face in the workplace.

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Added: 
2009-10-14

Organizing Information to Help with Memory (2009)

Lesson Plan 9

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, is aimed at learners who want to improve their memory skills. It introduces strategies like mapping and categorizing for improving memory. The lesson plan includes games to test memory and activities that require grouping words into categories.

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Added: 
2009-10-14

Writing Requests Using Email (2009)

Lesson Plan 8

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, has been designed for learners who are not comfortable putting requests into writing. The lesson plan provides vocabulary and exercises to practise the skills required to make requests politely and effectively. It also includes a discussion of how, in the workplace, something formulated as a question may actually be an order.

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Added: 
2009-10-14

Having a Medical Examination: Filling in Forms and Answering Questions about Personal Health (2009)

Lesson Plan 7

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, is aimed at learners who are preparing to undergo a medical examination, either in the workplace or elsewhere, and at learners who are apprehensive about filling out medical forms and consent forms.

Activities focus on how medical exams are conducted in Canada and how to fill out a workplace medical-history form.

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Added: 
2009-10-14

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