Council of Canadian Administrative Tribunals

Literacy and Access to Administrative Justice in Canada (2005)

A Guide for the Promotion of Plain Language

This document looks at low literacy and the administrative justice system, making recommendations for the use of plain language when working with clients with marginal literacy skills who are faced with an unfamiliar environment, unknown administrative processes, and difficult legal language when dealing with legal processes.

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Added: 
2007-03-16
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