Fiona Huebner

This guide was developed to help community literacy agencies develop their own policies and procedures. An introductory chapter explains how to use the guide and is followed by chapters on organizational policies, administrative policies, operational policies (human resources and financial management), and a supporting documents section. The guide is structured to offer basic information on these various policy areas.

This Guide helps community literacy agencies to develop policies and procedures by presenting additional policy development information on some key issues. This volume is offered as a companion to Volume One of the Guide for the Development of Policies and Procedures in Ontario's Community Literacy Agencies. While the material contained in this volume stands alone, it is assumed that most readers have already viewed the first volume.