Leila Downie

Volunteer Management Resource Guide For Literacy Programs (1997)

Volunteer management is a key component of community-based literacy programs. There were 9,600 volunteers in Anglophone community-based literacy programs in Ontario in 1995-1996 (6,900 tutors, 2,700 other volunteers). These volunteers were managed by a total of 344 paid staff. Program leaders need the skills and tools to effectively manage volunteers in today's rapidly changing environment.

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