Literacy Coalition of New Brunswick (LCNB)

This case study looks at the participation of the Tourism Industry Association of New Brunswick (TIANB) in a pan-Canadian research project called UpSkill. The goal of the project is to determine the impact of Essential Skills training on the accommodation sector, with specific reference to front desk agents, housekeeping room attendants, servers, and line cooks.

This document provides an overview of a Workplace Essential Skills (WES) program carried out in 2011 at Maisons Suprêmes, a modular-home construction business based in the Acadian Peninsula region of northeast New Brunswick.

With an expansion planned, the company had become aware of gaps in skills among its workforce with regard to oral communication, teamwork, reading, writing, numeracy, and critical thinking.

This document focuses on the case of six pipefitters in Saint John, New Brunswick, who had all repeatedly failed the Red Seal exam, a national certification program that allows qualified tradespeople to practise in any province or territory in Canada. While all of them were highly respected by employers and colleagues, they faced losing their trade certification if they didn’t pass the exam.

This document contains the stories of 10 adult learners whose efforts have been recognized by the Literacy Coalition of New Brunswick (LCNB). All tell their stories in their own words.

In this brief document, officials of a New Brunswick manufacturing company explain how a Workplace Essential Skills (WES) program has benefited their workforce. Metalfab makes fire trucks and other equipment.

Officials explain that employees who took part in the program have better communication skills; show more leadership and initiative; and seem to be more confident.

This document features testimonials from both the employer and an employee of the Wendy’s fast-food restaurants in Fredericton, New Brunswick, about the benefits of Workplace Essential Skills (WES) training.

This brief document offers an overview of TIES 2 Work, a three-year demonstration project in Saint John, New Brunswick, that facilitates matches between employers and potential employees through 12 weeks of Essential Skills training, including a three-week job placement.

The project is funded by the province’s Department of Post-Secondary Education, Training and Labour (PETL) as part of the Workplace Essential Skills (WES) program.

This document, one of a series of case studies prepared by the Literacy Coalition of New Brunswick (LCNB), looks at how one branch of a national company helped home-support workers improve their computer skills in order to deal with changes in the workplace.

The Literacy Coalition of New Brunswick (LCNB) developed this revised strategic plan following its 2009 annual meeting. The authors note that the plan reflects a clearly defined relationship with the Office of Literacy and Essential Skills (OLES), Human Resources and Skills Development Canada, as well as the expectations contained in the funding agreement with the Government of Canada.

This directory lists programs and initiatives that provide literacy education and support throughout New Brunswick.

The first section lists province-wide programs that operate in communities around New Brunswick, while subsequent sections list local programs and initiatives by county.