Workplace essential skills programs have certain principles of good practice that ensure quality programming. They include: The union is a full partner from the outset in the initiative, including any needs assessment, program design, program evaluation, hiring staff and program delivery. The intent of the essential skills program is not to “fix” workers.
This workbook describes a step-by-step process for developing an evaluation strategy for municipal workplace literacy programs. The approach is based on collaboration and on-going assessment. The workbook describes how to prepare for the evaluation, how to plan the evaluation, and how to carry it out.
The goals of the project are twofold: to raise the awareness of the need to refresh and develop literacy skills in order to manage change, and to find out what literacy learning needs members most want to address and strengthen.
