Ottawa Community Coalition for Literacy (OCCL)

This guide provides tips for identifying employees or clients who need to improve their literacy and essential skills. It includes questions to ask to find out more about a client’s educational background and literacy skills, as well as information to help interpret the responses.

The objective of the feasibility study on literacy and mental health was to enable literacy and mental health agencies to develop strategies to help adults who have serious mental illness, as well as literacy needs, to integrate more successfully into the community as learners, citizens, parents, workers and volunteers.