This document is part of a Workforce Literacy Essentials Skills (WLES) program developed by Literacy Victoria in British Columbia to help adult learners prepare for employment and successfully integrate into the workplace.

In this document, the authors describe some of the lessons learned during the project, with suggestions for actions to deal with problems and help participants make the most of the program.

The lessons are divided into program planning; adult education; participants; tutors; documents and materials; and group versus one-to-one learning.

The authors provide very specific suggestions. For example, in the section on program planning, they point out that learners may face barriers linked to poverty, including poor nutrition and a lack of appropriate clothing for job interviews. They suggest serving nutritious snacks at break times and providing both financial assistance and shopping guidance for clothing.