Effective Evaluation Strategies and Techniques Toolkit (2011)

Prepared by Community Literacy of Ontario (CLO), this toolkit provides literacy practitioners with information, strategies, and sample tools they can use to evaluate the work they do.

The authors note that all literacy programs in Ontario are now working within an evolving performance management framework, with emphasis on customer service, effectiveness, and efficiency. Two other initiatives, the Ontario Adult Literacy Curriculum Framework (OALCF) and Employment Ontario Information System – Case Management System (EOIS CaMS), have been added to that framework.

This toolkit has been designed for and with community-based practitioners to suggest practical strategies to help practitioners determine how to spend their limited time in approaching evaluation. It includes sample forms for service quality checklists; inputting data into EOIS CaMS; and making referrals for Literacy and Basic Skills (LBS) clients.

The authors have also included sample exercises for assessing and meeting the needs of primary customers; marketing and designing programs; and assessing the needs of stakeholders.

Community Literacy of Ontario is a network of literacy organizations throughout that province.

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APA citation
Community Literacy of Ontario (CLO). Effective Evaluation Strategies and Techniques Toolkit 2011. Web. 25 Sep. 2021 <http://en.copian.ca/library/learning/clo/effective_evaluation/effective_evaluation.pdf>
Community Literacy of Ontario (CLO) (2011). Effective Evaluation Strategies and Techniques Toolkit. Retrieved September 25, 2021, from http://en.copian.ca/library/learning/clo/effective_evaluation/effective_evaluation.pdf
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