Meeting Expectations: Measuring the Impacts of Workplace Essential Skills Training (2013)

Final Report, Measures of Success project

This is the final report from Measures of Success (MOS), a research project designed to develop an evaluation model that could be used to determine the long-term outcomes of workplace Literacy and Essential Skills (LES) initiatives in Manitoba and Nova Scotia.

The project involved 226 participants at 18 firms in the two provinces. Workplace LES initiatives were evaluated six months after training, with researchers measuring the impact on both the employees and the businesses.

The results of the study suggest that a number of factors can influence the effectiveness of workplace LES training. For example, a broader range of improvements in job performance was reported by trainees from firms where there was a higher degree of alignment between the training offered and the needs of the business.

Firms that already had training resources in place reported a broader range of improvements in job performance. Participants who had positive attitudes and specific goals seemed to show more improvement after training than those with less positive attitudes and less clear goals.

Greater gains were observed among participants who received more hours of training. However, the findings also suggest that positive outcomes can be achieved with fewer hours of training, as long as other conditions, like positive attitudes and alignment with business needs, are met.

The project was funded by the Office of Literacy and Essential Skills (OLES), Human Resources and Skills Development Canada (HRSDC), and managed by The Centre for Literacy. The Social Research and Demonstration Corporation (SRDC) designed and implemented the research framework for the project.

Get resource
Publishers: 
ISBN: 
978-1-927634-05-9
Added: 
2013-10-04
APA citation
Social Research and Demonstration Corporation (SRDC), Boris Palameta, David Gyarmat, Norm Leckie, Tharsni Kankesan and Michael Dowie. Meeting Expectations: Measuring the Impacts of Workplace Essential Skills Training 2013. Web. 7 Oct. 2022 <http://en.copian.ca/library/research/cfl/meeting_expectations_final_report/meeting_expectations_final_report.pdf>
Social Research and Demonstration Corporation (SRDC), Boris Palameta, David Gyarmat, Norm Leckie, Tharsni Kankesan & Michael Dowie (2013). Meeting Expectations: Measuring the Impacts of Workplace Essential Skills Training. Retrieved October 7, 2022, from http://en.copian.ca/library/research/cfl/meeting_expectations_final_report/meeting_expectations_final_report.pdf
© 2022 Copian Library