Building Essential Skills in the Workplace: Teaching the Skills That Enable Employees to Manage Change at Syncrude Canada Ltd. (2005)

In 1988, Syncrude partnered with Keyano College in Fort McMurray, Alberta, to launch Canada’s first workplace literacy program, Effective Reading in Context (ERIC). Since then, Syncrude has built on the success of its initial program with a variety of initiatives that promote lifelong learning.

In 1998, the company piloted Syncrude Applied Math (SAM) and, in 2002, launched Workplace Writing Fundamentals. The latter involves a two-hour, one-on-one writing consultation in which employees bring in a writing sample and work with a tutor to clarify the purpose of the piece, and develop techniques for more effective writing. Workplace Writing Fundamentals often attracts employees whose second language is English.

Over the years, the company has delivered numerous computer courses for its employees, and has placed special emphasis on developing interpersonal and soft skills, including assertive communication.

Among the keys to Syncrude’s success are having a thorough understanding of each workplace and the needs of its employees; sensitively adapting audience-specific materials and resources into a curriculum; delivering customized workshops based on stakeholder input; and ensuring business is prepared to accommodate workshop schedules.

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2013-12-12
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Kurtis Kitagawa. Building Essential Skills in the Workplace: Teaching the Skills That Enable Employees to Manage Change at Syncrude Canada Ltd. 2005. Web. 10 Aug. 2020 <http://en.copian.ca/library/research/cboc/employability_skills/teaching_the_skills/teaching_the_skills.pdf>
Kurtis Kitagawa (2005). Building Essential Skills in the Workplace: Teaching the Skills That Enable Employees to Manage Change at Syncrude Canada Ltd.. Retrieved August 10, 2020, from http://en.copian.ca/library/research/cboc/employability_skills/teaching_the_skills/teaching_the_skills.pdf
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