Environmental Scan of the Health Care Sector: A Focus on Workplace Literacy and Essential Skills – Case Study (2010)

This document outlines a project designed to discover the Literacy and Essential Skills challenges facing the health-care sector, and to see what kind of workplace literacy programming has taken place in the sector.

More specifically, the project’s goals included providing an understanding of the entry-level workforce and the context for working in the health-care field; identifying the literacy and basic skills needs of that workforce across industrialized countries; identifying the kinds of initiatives that have been undertaken to address these needs; and analyzing the results of these initiatives.

The project included a search of databases and websites; interviews with about 20 people with expertise in workplace literacy in Canada, the United States, the United Kingdom, and New Zealand; and a call for information through the National Institute for Literacy Workplace’s discussion group.

The results show that the jobs of entry-level health-care workers are becoming more complex, with more issues around health and safety and more responsibilities around client care. However, training seems to be limited, if it is available at all.

Training will show positive results for both employers and entry-level workers, particularly if literacy, language, and basic skills are integrated into vocational training and embedded into health-care workplaces, the authors say.

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Added: 
2013-12-16
APA citation
Sue Folinsbee and ABC Life Literacy Canada. Environmental Scan of the Health Care Sector: A Focus on Workplace Literacy and Essential Skills – Case Study 2010. Web. 22 Jan. 2021 <http://en.copian.ca/library/research/abc/cs_environmental_scan_health/cs_environmental_scan_health.pdf>
Sue Folinsbee & ABC Life Literacy Canada (2010). Environmental Scan of the Health Care Sector: A Focus on Workplace Literacy and Essential Skills – Case Study. Retrieved January 22, 2021, from http://en.copian.ca/library/research/abc/cs_environmental_scan_health/cs_environmental_scan_health.pdf
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