Labour Market Study – Overview (2013)

This document offers an overview of a survey of Literacy and Essential Skills (LES) workers in Canada, coordinated by Canadian Literacy and Learning Network (CLLN) to get a comprehensive picture of who is working in the field.

The survey included paid LES workers, including instructors, coordinators, assessors, program managers, supervisors, and administrators.

In addition to the survey, CLLN collected data through key informant interviews and focus groups with 58 Anglophone, Francophone, and Aboriginal LES workers. Supplementary research was conducted on LES hiring practices and requirements within Canada and LES labour market studies in other jurisdictions.

The survey showed that LES workers divide their time between instruction, facilitation, management, and other administrative duties. The majority of clients they serve are at literacy levels 1 and 2 when they start receiving instruction, and clients most frequently served include those living on low incomes, the precariously employed, immigrants, persons with disabilities, and Aboriginal persons.

The survey results were also presented in a webinar in November 2013, and the file is available at this address:

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APA citation
Canadian Literacy and Learning Network (CLLN). Labour Market Study – Overview 2013. Web. 4 Dec. 2022 <>
Canadian Literacy and Learning Network (CLLN) (2013). Labour Market Study – Overview. Retrieved December 4, 2022, from
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