City of Moncton (2005)

Case Study

The City of Moncton, in New Brunswick, established its Workplace Education Program (WEP) in 1998 to help meet the challenges of a changing world.

The city has 600 full- and part-time employees, most of them manual labourers. Many long-time employees were hired prior to the current requirement of a Grade 12 diploma, and an initial needs assessment identified writing, basic math, reading, computer skills, and academic upgrading as immediate training needs.

The main goals of the WEP are to prepare employees for the ongoing challenges of a labour market that requires increased technological skills; eliminate the stigma of low literacy by highlighting the advantages of enhanced skills; incorporate computers into the delivery of courses; and ensure the complete confidentiality of employee participation.

WEP course offerings cover a wide range of subjects, including literacy, numeracy, computers, parenting, and tax preparation.

The program is also open to employees’ family members.

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APA citation
Conference Board of Canada. City of Moncton 2005. Web. 23 May. 2022 <>
Conference Board of Canada (2005). City of Moncton. Retrieved May 23, 2022, from
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