Royal Canadian Mint (2005)

Case Study

The Royal Canadian Mint’s (RCM’s) Foundation Skills Program improved employees’ existing skills, while giving them the tools needed for ongoing skills acquisition.

The RCM produces coinage for Canada and many other countries. To maintain its competitive advantage, the RCM has to integrate new technology into the production process, and to meet quality assurance standards set by the International Organization for Standardization. To achieve these goals, the RCM required a workforce that could continually upgrade its skills.

The RCM created the Foundation Skills Program in cooperation with the union and in partnership with two community colleges in Ottawa, Ontario. To encourage participation, classes were offered in both official languages, given on company time, and scheduled to accommodate both day and evening shift workers.

The program’s curriculum focused on a series of modules of the participants’ choosing, which they completed at their own pace. All aspects of the program were revised as necessary to ensure that the program was continually improving opportunities for, and providing the necessary skills development to, the employees.

After five years, the program was phased out, as the employees had reached a targeted level of competency in basic skills.

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APA citation
Conference Board of Canada. Royal Canadian Mint 2005. Web. 5 Feb. 2023 <>
Conference Board of Canada (2005). Royal Canadian Mint. Retrieved February 5, 2023, from
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