Enhancing Our Knowledge of the Literacy and Essential Skills Workforce in Canada: An Occupational Profile (2013)

Information Sheet

In 2013, Canadian Literacy and Learning Network (CLLN) coordinated a large-scale labour market study of Literacy and Essential Skills (LES) workers to get a comprehensive picture of who is working in the field. This document provides a capsule summary of the results of the study.

The study looked at paid LES workers, including instructors, coordinators, assessors, program managers, supervisors, and administrators.

In addition to carrying out a confidential online survey, CLLN collected data through key informant interviews and focus groups with Anglophone, Francophone, and Aboriginal LES workers. Supplementary research was conducted on LES hiring practices and requirements within Canada, and LES labour market studies in other jurisdictions.

The findings show that the LES workforce faces challenges that include the temporary nature of many jobs; a large proportion of aging members; extensive overtime hours; earning discrepancies; and a lack of access to benefits and pension plans. As well, the complexity of what it means to be literate in today’s digital, technology-based economy poses a challenge.

Specific recommendations based on the project’s findings include investigating models of professionalization, including options for recognition, certification, and occupational standards; identifying supports to increase consistent access to high-quality professional development and training; exploring and identifying succession strategies and pathways into the field to stabilize the workforce; and identifying human resource strategies to support consistent working conditions across regions and organizational types.

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2014-01-29
APA citation
Canadian Literacy and Learning Network (CLLN). Enhancing Our Knowledge of the Literacy and Essential Skills Workforce in Canada: An Occupational Profile 2013. Web. 27 Feb. 2021 <http://en.copian.ca/library/research/clln/enhancing_knowledge_les/enhancing_knowledge_les.pdf>
Canadian Literacy and Learning Network (CLLN) (2013). Enhancing Our Knowledge of the Literacy and Essential Skills Workforce in Canada: An Occupational Profile. Retrieved February 27, 2021, from http://en.copian.ca/library/research/clln/enhancing_knowledge_les/enhancing_knowledge_les.pdf
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