Alberta Workforce Essential Skills (AWES) teamed up with government and industry partners to produce a three-part resource designed to help newcomers, their managers, and their mentors thrive in a culturally diverse workplace.

In this brief document, AWES, a nonprofit organization dedicated to building an adaptable and innovative workforce, describes the process that led to the creation of that resource.

It began in 2009 when AWES participated in a cross-Canada review of workplace language training programs for newcomers. The review showed a strong need for practical resources tailored to the needs of employers with diverse workforces.

In response, AWES developed a handbook of tip sheets and frequently asked questions. Eventually, that was expanded in to a three-part resource, which can be seen in this series: Working with Newcomers - AWES. For example - Companion Resource Guide at: http://library.copian.ca/item/11461.