Basic Skills in the Total Quality Workplace (1994)

This article provides advice to basic skills trainers on how to incorporate Total Quality Management (TQM) principles into the design and delivery of workplace education programs. The components of TQM as a management philosophy are introduced. The author makes the point that basic skills training can easily be overlooked in TQM training, but is in fact a necessary precursor of TQM training.

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1990-01-01
APA citation
Glenda Lewe. Basic Skills in the Total Quality Workplace 1994. Web. 28 Sep. 2020 <http://en.copian.ca/library/research/report2/rep17.pdf>
Glenda Lewe (1994). Basic Skills in the Total Quality Workplace. Retrieved September 28, 2020, from http://en.copian.ca/library/research/report2/rep17.pdf
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