Training, the Bottom-Line (2001)

Canada's Food Retail and Wholesale Sector

This report presents a brief summary of the results of the research on the of the business performance impacts — or return on investment (ROI) — of training.

The discussion is organized as follows:
• An introduction to the issue, including what defines business performance impacts/ROI that may me attributable to training;
• Recent evidence concerning the relationship between business trainers and performance, based on industry surveys in Canada and the United States;
• An overview of current company level practices with regard to formal training evaluation and the degree to which performance results are captured. This is supplemented by several case examples drawn predominantly from the food retail and wholesale sector;
• Some brief reflection on how these findings relate to specific human resource issues and training strategies in Canada's food retail and wholesale sector.

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APA citation
Canadian Labour and Business Centre and Kirk Falconer. Training, the Bottom-Line 2001. Web. 4 Dec. 2022 <>
Canadian Labour and Business Centre & Kirk Falconer (2001). Training, the Bottom-Line. Retrieved December 4, 2022, from
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