Case 2 : How Formal and Informal Training Are Connected and Blended (2008)

A warehouse located in Edmonton, Alberta and belonging to Uni-Select, a leading distributor of auto parts in North America, is the site of the workplace program for this research project. Uni-Select offered an essential skills training program to several company employees after determining that these employees would benefit from upgrading their skills before using a new warehouse management system. For this case study, the author interviewed both learners and workplace instructors in several Uni-Select locations and uncovered several themes about the workers’ route to learning. In her study, she discusses the following key ideas: learning catalysts, key dynamics around participation, workers’ expectations of informal learning, the actual learning process, benefits of formal and informal training and personal learning power.

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2008-02-14
APA citation
Julie Salembier. Case 2 : How Formal and Informal Training Are Connected and Blended 2008. Web. 29 Nov. 2020 <http://en.copian.ca/library/research/interplay/case2/case2.pdf>
Julie Salembier (2008). Case 2 : How Formal and Informal Training Are Connected and Blended. Retrieved November 29, 2020, from http://en.copian.ca/library/research/interplay/case2/case2.pdf
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