A warehouse located in Edmonton, Alberta and belonging to Uni-Select, a leading distributor of auto parts in North America, is the site of the workplace program for this research project. Uni-Select offered an essential skills training program to several company employees after determining that these employees would benefit from upgrading their skills before using a new warehouse management system. For this case study, the author interviewed both learners and workplace instructors in several Uni-Select locations and uncovered several themes about the workers’ route to learning. In her study, she discusses the following key ideas: learning catalysts, key dynamics around participation, workers’ expectations of informal learning, the actual learning process, benefits of formal and informal training and personal learning power.