Agency Assessment Tool (2007)

For literacy and basic skills agencies

Literacy and Basic Skills agencies can use this tool to assess their organizational processses as part of their continuous improvement performance management systems. This tool can be used on its own or can be incorporated into existing self-assessment and continuous improvement processes already in place in an organization. A related resource, the Agency Assessment of Organizational Capacity Guide, provides more detailed instructions and examples to support the use of the Agency Assessment Tool.

This tool involves the following four steps:
1. Understanding results
2. Understanding cause
3. Improving results
4. Review the plan and adjust

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APA citation
Ministry of Training and Colleges & Universities. Agency Assessment Tool 2007. Web. 1 Oct. 2022 <>
Ministry of Training & Colleges & Universities (2007). Agency Assessment Tool. Retrieved October 1, 2022, from
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