Awards for Excellence in Workplace Literacy, Medium Business Winner, 2003: Administrative Professionalism at J.D. Irving, Limited (2004)

The Conference Board of Canada's education and learning case studies series examines outstanding education and lifelong learning programs and initiatives. This case study looks at the training and development program for administrative personnel at J.D. Irving, Ltd. In recent years, the administrative personnel at Irving saw that their traditional secretarial skills no longer matched emerging business concepts and evolving technology. Administrative personnel, with the support of the company, created a professional development program for themselves that would help them keep up to speed with their changing workplace. This case study looks at various aspects of this successful workplace learning program, including the program's development, challenges, keys to success and benefits for both employees and employers.

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Added: 
2008-12-02
APA citation
The Conference Board of Canada. Awards for Excellence in Workplace Literacy, Medium Business Winner, 2003: Administrative Professionalism at J.D. Irving, Limited 2004. Web. 24 Sep. 2020 <http://en.copian.ca/library/research/cboc/jdirving/jdirving.pdf>
The Conference Board of Canada (2004). Awards for Excellence in Workplace Literacy, Medium Business Winner, 2003: Administrative Professionalism at J.D. Irving, Limited. Retrieved September 24, 2020, from http://en.copian.ca/library/research/cboc/jdirving/jdirving.pdf
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