Workplace Learning - Bridging Employer and Employee Needs in BC's Capital Region - Phase 1: Report (2009)

The READ Society’s Workplace Learning project, Phase 1, sought to explore and understand the issues that employers in British Columbia's Capital Region were having regarding hiring, retaining and promoting employees with lower literacy skills.

Using a community-based, appreciative inquiry approach, researchers interviewed 15 employers and 15 employees from five sectors that were experiencing labour shortages: accommodation, construction, retail sales, food service; and health care.

At the time of the interviews, most employers agreed that literacy is important for business success. When they noticed employees having difficulty with basic skills, they often made adaptations to their work, provided extra coaching or offered to pay for off-site classes. They realized that employees rarely disclose basic skills gaps to managers; they would therefore like more information about tools to assess basic skill levels. If there is concrete evidence of need, they would consider implementing workplace literacy programs, especially if financial and technical assistance can be
provided. Detailed guidelines for employers who wish to implement programs are given in the full report.

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Added: 
2009-06-26
APA citation
Victoria READ Society. Workplace Learning - Bridging Employer and Employee Needs in BC's Capital Region - Phase 1: Report 2009. Web. 26 Nov. 2020 <http://en.copian.ca/library/research/victoria/victoria.pdf>
Victoria READ Society (2009). Workplace Learning - Bridging Employer and Employee Needs in BC's Capital Region - Phase 1: Report. Retrieved November 26, 2020, from http://en.copian.ca/library/research/victoria/victoria.pdf
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