Best Practices (2009)

Fact Sheet 5

The CAMA Literacy and Essential Skills in Municipal Workplaces Project has developed a six-part series of fact sheets on workplace literacy and essential skills. The fact sheets are:

1. Myths and facts about workplace literacy and essential skills
2. Why municipal workplaces are involved in literacy and essential skills
3. How municipal workplaces are tackling the issues
4. Challenges and solutions
5. Best practices
6. What will your return on investment be?

About this fact sheet:

Since the early 1990s, as workplace learning programs were being successfully introduced in municipal workplaces across Canada, CAMA has gathered a lot of valuable information on the factors that made them work. This fact sheet highlights this knowledge in the form of Best Practices.

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APA citation
Canadian Association of Municipal Administrators (CAMA). Best Practices 2009. Web. 2 Feb. 2023 <>
Canadian Association of Municipal Administrators (CAMA) (2009). Best Practices. Retrieved February 2, 2023, from
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