This manual is designed to provide both experienced and first-time English in the Workplace Program (EWP) facilitators with a ready-to-use curriculum and training guide that introduces workers from outside Canada to concepts of safety, pronunciation clarity, cultural awareness and other essential workplace skills.

The section specifically aimed at first-time EWP facilitators deals with the skills needed for effective facilitation; establishing a welcoming atmosphere; and providing constructive feedback.

Other sections deal with bridging language and culture; teaching strategies and tools; settings for learning; and adapting coursework to individual needs.