The manual begins by setting out general learning outcomes: understanding Canadian workplace safety policy; practising pronunciation clarity; learning about working in a multicultural organization; and expanding idiomatic and industry-specific vocabulary.

The manual includes ten modules, each dealing with a specific aspect of safety like dealing with hazardous materials, emergency response or personal protective equipment. Each safety issue becomes a conduit to the other general learning outcomes. For example, the module on fire safety deals with sentence stress to practise pronunciation clarity; understanding small talk as an aspect of learning to work in a multicultural organization; and how to make and apology as a way to expand idiomatic vocabulary.

The manual also includes a list of idioms, a glossary and list of recommended readings on intercultural issues.