Priority Communications Within the City of Vancouver (2010)

This document is a case study of the Vancouver Municipal Workplace Language Program (VMWLP). The program was established in 1990 to address the need to upgrade employees’ literacy, language, and communication skills.

For the City of Vancouver, the program's goals were to create a workforce that is able to communicate effectively; create an inclusive workplace that values and welcomes diversity; provide all employees with an equal chance to develop their potential; and become a leader in supporting diversity and change in the community.

Because of changing organizational needs, the program is not currently operating at the City of Vancouver. However, it has been implemented in other municipalities, Crown corporations, government departments and industrial settings.

Get resource
APA citation
The Conference Board of Canada. Priority Communications Within the City of Vancouver 2010. Web. 1 Feb. 2023 <>
The Conference Board of Canada (2010). Priority Communications Within the City of Vancouver. Retrieved February 1, 2023, from
© 2023 Copian Library