Quality Framework For Adult Literacy and Essential Skills Service Delivery (2011)

In December 2009, New Brunswick’s Department of Post-Secondary Education Training and Labour (PETL) published “Working Together for Adult Literacy: An Adult Literacy Strategy for New Brunswick,” which outlined strategic priorities in adult literacy and essential skills service delivery.

One priority identified was to ensure the quality and effectiveness of adult literacy programs. The Quality Initiative was launched by PETL’s Community Adult Learning Services (CALS) branch to explore what constitutes quality in this area. The goal was to develop a framework to guide the department and its partners in their efforts to understand, measure and improve the quality of programs and services in the province.

In this document, the authors provide a quality vision statement; explain the quality initiative process; and offer a detailed overview of the quality framework. They also discuss the next steps to be taken, including establishing a process of review and revision based on stakeholder feedback and experience with implementation.

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Added: 
2011-02-16
APA citation
Government of New Brunswick. Quality Framework For Adult Literacy and Essential Skills Service Delivery 2011. Web. 27 Sep. 2020 <http://en.copian.ca/library/research/govnb/quality_framework/quality_framework.pdf>
Government of New Brunswick (2011). Quality Framework For Adult Literacy and Essential Skills Service Delivery. Retrieved September 27, 2020, from http://en.copian.ca/library/research/govnb/quality_framework/quality_framework.pdf
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