Enhancing Pathways: Language, Literacy, Employment Awareness Guide (2011)

This guide grew out of an Ontario project called Enhancing Pathways, which aimed to improve communications and referrals among agencies that provide language and literacy programming in their communities.

Its purpose is to address challenges faced by people in Ontario’s Durham region who are identified as “grey area” clients: those who have English language, literacy, and sometimes employment issues, and who might otherwise end up in programs that do not best meet their needs. The guide is intended for use by frontline staff.

Specifically, the clients in question are those whose first language is not English and who may therefore need additional English language skills. However, they might also have issues related to literacy, basic skills, or employment, making it difficult to determine which service they should access first. They may also have additional barriers like learning disabilities, which can be difficult to assess on first contact.

The guide is made up of three components: questions a frontline staff person can ask that will help identify “grey area” clients and the best service option for them; a referral chart that outlines, in graphic form, the process for determining the best option for such a client; and more information about specific English language, literacy, and employment services in the region.

The guide is to be used when the potential client first approaches a Literacy and Basic Skills (LBS), Employment Services (ES), ESL, or Language Instruction for Newcomers (LINC) service provider in the region.

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Added: 
2011-11-04
APA citation
Literacy Network of Durham Region (LiNDR). Enhancing Pathways: Language, Literacy, Employment Awareness Guide 2011. Web. 24 Sep. 2020 <http://en.copian.ca/library/learning/lndr/enhancing_pathways/enhancing_pathways.pdf>
Literacy Network of Durham Region (LiNDR) (2011). Enhancing Pathways: Language, Literacy, Employment Awareness Guide. Retrieved September 24, 2020, from http://en.copian.ca/library/learning/lndr/enhancing_pathways/enhancing_pathways.pdf
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