New Brunswick Aboriginal Workplace Essential Skills Curriculum: Course 19 (2010)

Business Manners and Etiquette

This document is part of a curriculum developed through the New Brunswick Aboriginal Workplace Essential Skills (NBAWES) project, designed to help Aboriginal adults improve both their literacy skills and their employability.

In this unit, the focus is on business manners and etiquette. Participants explore the concepts of manners and etiquette in mainstream culture; describe social manners and etiquette; and describe business manners and etiquette.

Specific lesson plans deal with topics like table manners; making introductions; grooming and proper attire; body language; and telephone manners. There are checklists to help participants assess their skills.

Many of the lessons include role-playing exercises.

Get resource
Added: 
2012-01-17
APA citation
New Brunswick Aboriginal Workplace Essential Skills (NBAWES) project. New Brunswick Aboriginal Workplace Essential Skills Curriculum: Course 19 2010. Web. 1 Mar. 2021 <http://en.copian.ca/library/learning/nbawes/course19/course19.pdf>
New Brunswick Aboriginal Workplace Essential Skills (NBAWES) project (2010). New Brunswick Aboriginal Workplace Essential Skills Curriculum: Course 19. Retrieved March 1, 2021, from http://en.copian.ca/library/learning/nbawes/course19/course19.pdf
© 2021 Copian Library