Communication skills

The Vancouver Municipal Workplace Language Program (VMWLP) is helping to upgrade the communication skills of employees whose first language is not English.

This instructor’s manual is part of the “Career – Life – Work” series produced by the NWT Literacy Council.

The goal of this manual is to help instructors, coordinators, and volunteers in Alberta’s adult literacy community make program promotion easier and more effective. It is based on information gathered through a provincial marketing survey, and addresses the need for a cohesive overall approach to increase participation of underrepresented learners.

The Canadian Helen Keller Centre (CHKC) is a not-for-profit organization in Toronto, Ontario, that offers training and skills development for individuals with the dual disability of deafness and blindness.

This document is part of a resource package prepared by Alberta Workforce Essential Skills (AWES) to help staff members deliver safety training in the construction sector to workers whose first language is not English. Specifically, this guide is aimed at smaller organizations that may not be able to hire a workshop trainer.

This document is part of a set of resources designed for staff members who deliver safety training to workers whose first language is not English. This workbook and the accompanying facilitator’s guide can be used to deliver either one or two three-hour train-the-trainer workshops.

This facilitator’s guide is part of a resource package prepared by Alberta Workforce Essential Skills (AWES) for use with workers whose first language is not English. This guide and the accompanying participant workbook can be used to deliver either one or two three-hour train-the-trainer workshops. A self-directed guide is also available and would be useful for smaller organizations that may not be able to hire a workshop trainer.

This document is based on a half-day workshop presented during the annual general meeting of Community Literacy of Ontario (CLO) in October, 2000.

This video features interviews with people who work either in the literacy field or in health care, discussing the importance of literacy as a determinant of health.

They point out that literacy is vital if people are going to be able to make informed decisions about their health. As well, literacy is connected with socioeconomic conditions that influence health, including income, employment opportunities, and social support.

This document is based on a half-day workshop presented at Community Literacy of Ontario’s annual general meeting in October 2000. The authors have included seven exercises to help organizations identify their target audience and decide how to reach that audience through mass media.