Communication skills

Talking Health With Seniors [Video - 16:25] (2012)

This video, prepared by the PEI Literacy Alliance, uses two scenarios to illustrate the importance of plain language and clear communication between doctors and senior citizens. In each case, actors play roles based on the kinds of situations that arise often in the medical system.

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Added: 
2013-02-08

Patient self-management: Health-literacy skills required (2007)

Lessons in Learning – June 19, 2007

Patients who actively participate in managing their own chronic illnesses can benefit from improved health while, at the same time, decreasing their reliance on the health-care system, according to the authors of this paper. But patient self-management requires solid health-literacy skills, which many Canadians lack.

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Added: 
2013-01-25

Marketing and Promoting Literacy With Webinars (2012)

The word webinar can be used to refer to all kinds of online training and virtual presentations, says the author of this document. Using webinar technology in the non-profit and educational sectors is beneficial for staff, volunteers, and community stakeholders.

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2012-11-15

How to Use Google Forms: A Step-by-Step Guide (2012)

Google forms are a free online tool that can be used on websites, via e-mail, and in webinars for registration and evaluation forms, and many other purposes.

Here, the author provides step-by-step instructions for using Google forms, starting with setting up a Google account. Users are guided through the process of designing a form; choosing a theme; checking out the finished form; sharing the form; and viewing the responses.

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2012-11-05

Kids want to talk about money management [Video - 3:26] (2012)

This short video is one in a series about financial literacy prepared by ABC Life Literacy Canada, with funding from TD Bank Group and Government of Canada.

The narrator points to a recent survey showing that only one-third of youth reported that their parents talked with them regularly about financial matters. However, young people both want and need to discuss those issues with their parents.

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Added: 
2012-11-01

Skype for Literacy and Language Learning: “How To” Tips and Best Practices for Teachers (2012)

Skype is a communication tool that allows users to make audio and video calls over the Internet. The author of this document describes Skype as an excellent tool for teaching languages, as it incorporates high levels of verbal interaction between users or, in this case, between teachers and students.

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2012-10-26

Creating Easy to Read Documents: Plain Language Guidelines for the Trucking Industry (2009)

This guide is intended for anybody responsible for creating workplace materials used by professional drivers and other employees working and learning in the trucking industry.

The authors begin by explaining what plain language and workplace materials are. From there, they go on to discuss identifying the target audience; determining what information the audience needs; and organizing that information for the target audience.

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Added: 
2012-10-25

Twitter Assignment - Engaging in an online discussion (2012)

This assignment was used in a university course on becoming an effective learner. It is part of a lesson plan that provides instructional strategies and planning notes.

Students engage in an online discussion about what constitutes an effective learner and, in the process, discover how the informal environment of social media can also be used for learning.

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Added: 
2012-10-17

Lesson Plan for a Twitter Assignment (2012)

This lesson plan has been developed as part of a university course on becoming an effective learner. It can be adapted for various grade levels and subject areas.

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Added: 
2012-10-10

Twitter for Teachers: How to Use Twitter to Grow Personally and Professionally (2012)

This manual accompanies a workshop or online webinar aimed at professional educators who want to learn how to use Twitter for professional development and personal growth. Twitter is an online social networking and microblogging service that allows users to send and read brief text-based messages.

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Added: 
2012-10-03

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