Essential Skills

Living Literacy: A Literacy Framework for Alberta's Next Generation Economy (2009)

This document sets out a framework for coordinating the efforts of the Government of Alberta and its partners to improve literacy levels to ensure Albertans can keep pace with a changing economy.

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Added: 
2010-01-13

Health Literacy in Canada: A Healthy Understanding (2008)

Six out of 10 Canadians, or 60 per cent of the population, lack the skills needed to adequately manage their health-care needs. By comparison, 48 per cent of Canadians have low levels of literacy in general.

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Added: 
2010-01-13

Lesson Plan 18: Customer Service Representatives - Financial Services (2005)

Determine eligibility for a Bank Loan

This lesson plan is one of several on a banking theme for customer service representatives in Financial Services. The lesson task, prepared by ESL (English as a Second Language) teachers, asks learners to review bank lending practices in order to determine the eligibility for a bank loan.

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Added: 
2010-01-13

Lesson Plan 17: Customer Service Representatives - Financial Services (2005)

Fill in deposit slips, explain changes in rates and calculate foreign exchange rates

This lesson plan is one of several on a banking theme for customer service representatives in Financial Services.

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2010-01-13

Lesson 16: Customer Service Representatives - Financial Services (2005)

Give advice and respond about Bank Accounts and Service Fees

This lesson plan is one of several on a banking theme for customer service representatives in Financial Services. The lesson task, prepared by ESL (English as a Second Language) teachers, asks learners to give advice and respond to questions about bank accounts and service fees.

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Added: 
2010-01-06

Lesson 15: Customer Service Representatives - Financial Services (2005)

Provide information and instructions to clients for daily bank transactions

This lesson plan is one of several on a banking theme for customer service representatives in Financial Services. The lesson task, prepared by ESL (English as a Second Language) teachers, asks learners to provide information and instruction to clients for daily banking transactions.

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Added: 
2010-01-06

Lesson 14: Labourers in Processing, Manufacturing & Utilities (2005)

Reading a bulletin on back safety

This lesson plan teaches safety in the workplace for front line labourers in Processing, Manufacturing and Utilities. The lesson task, prepared by ESL (English as a Second Language) teachers, is to read a bulletin on back safety. Suggested teacher resources and classroom materials are listed.

The two Essential Skills required are: Oral Communication, and Reading.

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Added: 
2010-01-06

Lesson 13: Taxicab Driver (2005)

Reading a road map to find locations

This is the second of two lesson plans that teach map reading. The lesson task, prepared by ESL (English as a Second Language) teachers, is to read a road map to plot a route. This class could be taught as part of a training program for new cab drivers, or as a regular ESL class as an exercise in map reading and becoming familiar with a city. Suggested teacher resources and classroom materials are listed.

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Added: 
2010-01-06

Lesson 12: Shippers and Receivers (2005)

Find solutions for various shipping problems

This lesson plan teaches problem solving skills for shippers and receivers in a manufacturing plant. The lesson task, prepared by ESL (English as a Second Language) teachers, is to find solutions for the various problems that are typical in a shipper receiver's day. The lesson is geared to multilevel employees. Suggested teacher resources and classroom materials are listed.

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Added: 
2010-01-06

Lesson 11: Small Business Owner - Operators (2005)

Complete a GST return form

This lesson plan is one in a series of lessons about small business needs. It is geared to learners who would be working in or starting their own small business. The lesson task, prepared by ESL (English as a Second Language) teachers, asks students to complete a GST return form. Suggested teacher resources and classroom materials are listed.

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Added: 
2009-12-23

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