Research has shown that being bilingual confers many cognitive benefits, including diminishing the effects of aging on the brain. In Canada, being able to function in both English and French can also have economic benefits.
This document is a case study of the Vancouver Municipal Workplace Language Program (VMWLP). The program was established in 1990 to address the need to upgrade employees’ literacy, language, and communication skills.
This lesson plan, prepared by ESL (English as a Second Language) teachers, helps learners identify implied and explicit complaints that they may encounter in the workplace. They will learn vocabulary, expressions as well as the tone required to be able to respond appropriately to these complaints.
In the workplace, learners will meet a variety of communication styles. They may need to understand how language can mean different things to different people. They need to know how to communicate directly and to clarify expectations.
In the workplace, learners will meet a variety of communication styles. They may need to understand how language can mean different things to different people. They need to know how to communicate directly and to clarify expectations.
This lesson plan is the first of two lessons on clear workplace communication. Prepared by ESL (English as a Second Language) teachers, it is geared to a workplace preparation class.
This guide is intended for ESL instructors who wish to use Essential Skills in the ESL classroom to enrich and support language acquisition, as well as communicative competence. It also provides ESL instructors with ideas that highlight the transferability of the Canadian Language Benchmarks (CLB) and Essential Skills.
This guidebook was developed by the Centre for Canadian Language Benchmarks (CCLB) to help immigrants meet employment goals in the Canadian workplace by enhancing the understanding of Essential Skills (ES) for facilitators who work with immigrants.
The purpose of this guide is to help job analysts improve the recording and communicating of language tasks related to occupations, further benefiting all users of these documents. It begins with a brief overview of ESP and NOS research and applications. The information found in the latter half of the guide takes analysts through the language demands of tasks they
Considering the importance of literacy and the skills that individuals require in a knowledge and information economy, it is clear that the vitality of official language minorities largely depends on them having the tools and information that they need in order to grow and develop.