Organizational development

Making the Connection: Effective Ways to Link Training Needs to Organizational Goals (2012)

The goal of this project was to identify existing organizational needs assessment (ONA) tools and to determine whether they are currently being used by small and medium-sized enterprises (SMEs). The project included a literature review; a broad scan of Canadian organizations and national training-related networks; and focus groups and interviews.

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Added: 
2012-12-13

Capacity Plus: Organizational Capacity Resource Guide for Ontario's Community Literacy Agencies (2010)

The publisher of this document, Community Literacy of Ontario, is a network of more than a hundred community literacy agencies. The goal of this resource guide is to help those agencies strengthen their performance.

The authors have included chapters on financial management; human resources management; risk management; and customer service. They also discuss strategic planning; program evaluation; board governance; and marketing.

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Added: 
2010-08-19

Agency Assessment Tool (2007)

For literacy and basic skills agencies

Literacy and Basic Skills agencies can use this tool to assess their organizational processses as part of their continuous improvement performance management systems. This tool can be used on its own or can be incorporated into existing self-assessment and continuous improvement processes already in place in an organization.

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Added: 
2008-09-16

Agency assessment of organizational capacity - Guide (2007)

For literacy and basic skills (LBS) delivery agencies

This guide is intended to provide information for Literacy and Basic Skills (LBS) funded agencies about what organizational processes need to be in place to implement a continuous improvement performance management system. To successfully implement such a system, an agency must have the organizational capacity to plan, track, organize, analyze and evaluate the results of its day to day operations.

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Added: 
2008-09-16

The ABCs of CIPMS (Continuous Improvement Performance Management System) (2008)

The Ontario Ministry of Training, Colleges and Universities introduced the concept of a Continuous Improvement Performance Management System (CIPMS) to Ontario’s Literacy and Basic Skills adult literacy delivery agencies in 2001. CIPMS is designed to create a cohesive set of policies and improved processes throughout the system so that programs can better work together to address client needs.

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Added: 
2008-07-22

A Guide for the Development of Policies and Procedures in Ontario's Community Literacy Agencies (1999)

This guide was developed to help community literacy agencies develop their own policies and procedures. An introductory chapter explains how to use the guide and is followed by chapters on organizational policies, administrative policies, operational policies (human resources and financial management), and a supporting documents section. The guide is structured to offer basic information on these various policy areas.

Authors: 
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Added: 
2008-03-28

Smartsteps to Organizational Excellence (2002)

This manual was put together by Community Literacy of Ontario (CLO) in order to help literacy agencies who might be struggling with administrative tasks or who need more training and resources to meet key administrative needs. In response to a 2001 survey of Ontario literacy agencies, the CLO developed five online workshops dealing with key administrative topics and produced a resource manual about organizational development.

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Added: 
2008-03-26
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