Problem solving

Problem-solving Skills and Labour Market Outcomes – Results from the Latest Adult Literacy and Life Skills Survey (ALL) (2012)

Education Matters: Insights on Education, Learning and Training in Canada, Vol. 9, No. 1, May 2012

This article summarizes the key findings about problem-solving contained in a report based on the results of the Adult Literacy and Life Skills Survey (ALL), conducted between 2002 and 2008.

Eleven countries, including Canada, participated in that survey, which focused on four foundation skills thought to be essential for social, professional and economic success: prose literacy, document literacy, numeracy, and problem-solving.

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2012-07-04

Communication in the Canadian Workplace: Part Two - Resolving Workplace Conflict [Video - 13:03] (2009)

This 13-minute video is part of a series prepared by Human Resources and Social Development Canada (HRSDC) to illustrate the importance of effective oral communication in a Canadian workplace. While the information it contains would be useful for anyone, it is aimed particularly at people who are new to Canada.

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Added: 
2011-10-28

Essential Skills to Get Ahead [Video - 2:22] (2011)

Learn how Essential Skills can help you adapt and succeed at work

This animated video, about two and a half minutes long, shows how a workplace problem can be solved by viewing it from the perspective of Essential Skills.

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2011-07-05

Essential Skills for Managing Change [Video - 2:05] (2011)

Learn how Essential Skills can help you better meet workplace goals

This video, about two minutes in length, offers an introduction to the nine essential skills, with particular emphasis on reading, document use, and working with others.

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2011-06-30

Essential Skills for a Winning Team [Video - 2:36] (2011)

Learn why Essential Skills are important when working with others

This animated video provides an introduction to the nine Essential Skills (ES), explaining that they are foundational skills that are the key to acquiring and applying all other skills required on the job.

The video also includes an example of how a foreman on a construction site uses the lens of ES to understand a problem he is facing on the job, find a solution, and apply it.

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2011-06-24

Self-advocacy for People with Learning Disabilities: A Guide for Adult Educators (2011)

This guide is based on the principle that a learning disability affects not just literacy and learning, but also a person’s self-esteem, family and work life.

The author begins with an explanation of learning disabilities and sets out a plan for self-advocacy that includes analyzing the problem; formulating a solution; and deciding on an action plan.

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2011-06-17

Problem Solved! A Guide for Employers and Practitioners (2008)

This tool is designed for employers and practitioners who want to help employees and learners practise and improve their problem-solving skills. It includes descriptions of various problem-solving techniques; activities for practising those techniques; and worksheets to guide individuals through the process of solving a problem.

There is also a log where details of a problem and its solution can be recorded for future reference.

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2010-11-05

Lesson 12: Shippers and Receivers (2005)

Find solutions for various shipping problems

This lesson plan teaches problem solving skills for shippers and receivers in a manufacturing plant. The lesson task, prepared by ESL (English as a Second Language) teachers, is to find solutions for the various problems that are typical in a shipper receiver's day. The lesson is geared to multilevel employees. Suggested teacher resources and classroom materials are listed.

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Added: 
2010-01-06

Handling Legal Concerns (2008)

QLWG Individual Life Skills - Unit 29

Competency-based learning meets the needs of all learners. It is important to keep in mind, however, that all learners are different. In order to address the needs and interests of all learners, the units in this publication have been divided by Essential Life Skills and Individual Life Skills.

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Added: 
2009-09-30

Living Green (2008)

QLWG Individual Life Skills - Unit 28

Competency-based learning meets the needs of all learners. It is important to keep in mind, however, that all learners are different. In order to address the needs and interests of all learners, the units in this publication have been divided by Essential Life Skills and Individual Life Skills.

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Added: 
2009-09-30

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