tourism

Service Skills Australia is one of 11 Industry Skills Councils funded by the Australian government to support skills development for industry. It has published a resource designed to help vocational trainers integrate foundation skill support and development into their course planning and delivery.

The Canadian Tourism Human Resource Council’s (CTHRC’s) Ready-to-Work (RTW) program combines pre-employment entry-level skills training and career planning with workplace experience and on-the-job training.

This case study looks at the participation of the Tourism Industry Association of New Brunswick (TIANB) in a pan-Canadian research project called UpSkill. The goal of the project is to determine the impact of Essential Skills training on the accommodation sector, with specific reference to front desk agents, housekeeping room attendants, servers, and line cooks.