Upgrading

The State of Integrating Academic Upgrading into Pre-Apprenticeship Programming in Ontario's Colleges (2011)

Final Report

This report is the result of a project aimed at ensuring that pre-apprenticeship students in Ontario’s colleges are getting an Academic Upgrading (AU) component tailored to their trade and seamlessly connected to the trade component of the program. It outlines the current state of integration between AU and Apprenticeship for Pre-Apprenticeship programming along with the effective practices that are being used at the faculty level.

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Added: 
2011-10-05

Call Centre Curriculum: Practitioner (2004)

This practitioner’s guide, part of a series of Essential Skills occupational curricula developed by Quinte Literacy Group and Literacy Link Eastern Ontario (LLEO) for adult upgrading programs, complements the material contained in the corresponding learner’s document.

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2011-10-05

Call Centre Curriculum: Learner (2004)

This document is one of a series of Essential Skills occupational curricula developed for use in adult upgrading programs. There is a corresponding guide for practitioners.

The authors have divided the material into six modules: an introduction to call centres; professionalism; customer service; telephone skills; computer skills; and health and safety.

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Added: 
2011-10-05

Literacy in Ontario: The bottom line impact [Video - 3:45] (2011)

This video focuses on the benefits to businesses of encouraging employees to improve their literacy and essential skills.

The producers of the video point out that improved skills lead to better employee performance; improved safety records; greater customer satisfaction; and higher employee retention rates. All of these factors help businesses strengthen their competitive edge.

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2011-08-05

Blended Delivery: Report of Survey Results (2011)

This report offers an assessment of the current state of “blended delivery” in Ontario’s college-based adult upgrading (AU) and literacy and basic skills (LBS) programs.

Blended delivery refers to courses that combine face-to-face classroom instruction with online learning. Such an approach, also known as hybrid delivery, is used to maximize both student learning and physical resources.

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2011-07-26

Blended Delivery: A Literature Review (2011)

This literature review is part of a project designed to provide Ontario’s 24 colleges of applied arts and technology with the resources to offer “blended delivery” of adult upgrading (AU) and literacy and basic skills (LBS) programs in an efficient and effective manner.

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2011-07-26

Learners Speak Out [Video - 9:58] (2006)

This 10-minute video focuses on the experiences of two people who took part in adult upgrading programs offered throughout the Chatham-Kent, Sarnia-Lambton and Windsor-Essex regions of Ontario.

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2011-07-08

New Skills, New Confidence (2011)

Submissions to Adult Learners' Week Contest: April 2 - 9, 2011

This document brings together the 74 submissions received for Literacy Nova Scotia’s fourth annual International Adult Learners’ Week contest.

The contest was the culmination of six writing workshops conducted for Literacy Nova Scotia in communities around the province. The contest was also open to learners from other adult learning, English as a Second Language, seniors’ and workplace programs, in addition to workshop participants.

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2011-04-29

Reading the Future: Ryan Rolfe [Video - 5:30] (2008)

This five-minute video is part of a series prepared by the Canadian Council on Learning (CCL), featuring adult learners explaining how improving their literacy skills changed their lives.

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2011-04-15

Essential Skills Survey of Renfrew County (2009)

This survey was carried to determine why workers affected by plant closures and layoffs in Ontario’s Renfrew County weren’t enrolling in programs offered by the area’s literacy and basic skills (LBS) agencies.

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Added: 
2010-08-24

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