Verbal communication

Easy Does It! Plain Language and Clear Verbal Communication Training Manual (1998)

This manual was developed for health providers by the national literacy and health program of the Canadian Public Health Association (CPHA), which worked in partnership with 26 national health associations to raise awareness about the links between literacy and health. It offers information, tips, techniques and stories to help health-care workers improve the way they communicate with patients.

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Added: 
2013-07-05

On the Job: Essential Skill of Oral Communication (2006)

Integrating oral communication skills into the ESL classroom is nothing new – in fact that is pretty well a “raison d’etre” in the first place. Most language learning methods used in Canada include a balanced approach to learning that integrates speaking and listening, as well as reading and writing.

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Added: 
2009-06-30

Successful Communication: Tool Kit (2003)

Literacy and You

Communications Canada has designed this practical tool kit, entitled Successful Communication: Literacy and You, to assist Government of Canada communicators and managers to better communicate to Canadians information about the policies, programs and services that have been designed for them.

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Added: 
2008-09-08

Ongoing Training for Literacy Tutors - Module 3 - Talking About Yourself (2003)

Hire Learning: Preparing for Job Search Success

This is the third in a series of three modules intended to help a person responsible for training literacy tutors deliver training to experienced literacy tutors. The modules are designed to train tutors in helping literacy learners with their job search.

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Added: 
2003-12-12

Let the Experts Do the Talking! (2003)

A Manual for Literacy Organizations Starting a Learner Speaker Program

A manual for literacy organizations starting a Learner Speaker Program. This is a tool that supports literacy organizations by suggesting easy and effective guidelines, procedures and tips for recruiting, training and managing learners as public spokespersons for literacy.

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Added: 
2003-08-22
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