Canadian Association of Municipal Administrators

A Guide for Planning and Conducting an Organizational Needs Assessment for Municipal Workplace Literacy Programs (2000)

This workbook is for stakeholder committee members or others responsible for planning and implementing workplace education programs for municipal employees. It shows how to plan and carry out an Organizational Needs Assessment (ONA) in a way that suits individual workplaces. The ONA is one of the first activities in the program planning process. It helps determine what programs should be offered and how they should be offered.

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2007-10-02

The Clarity Kit: Effective Communication for Municipalities (2006)

Part 3: Analyzing Municipal Communications: the Clarity Auditâ„¢

"The Clarity Audit" is the third part of the three-part "Clarity Kit," which was developed to assist municipal workplaces to improve their communication by encouraging the use of clear language. A clarity audit is a tool for gathering information about how an organization communicates, from the perspective of both management and unionized employees.

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2007-09-24

The Clarity Kit: Effective Communication for Municipalities (2006)

Part 2: Promoting Clear Communications in Your Municipality

"Promoting Clear Communications in Your Municipality" is the second part of the three-part "Clarity Kit," which was developed to assist municipal workplaces to improve communication in the workplace by encouraging the use of clear language. In this part, the authors explain what is meant by "clear language," why it is of growing importance for the municipal workplace, and the problems caused by unclear language in the workplace.

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2007-09-24

The Clarity Kit: Effective Communication for Municipalities (2006)

Part 1: Developing a Strategy for Clear Language in Municipal Communications

"Developing a Strategy for Clear Language in Municipal Communications" is the first part of the three-part "Clarity Kit," which was created to assist municipal workplaces to improve communication in the workplace by encouraging the use of clear language.

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2007-09-24

The Writing's On The Wall (2000)

Implementing a Municipal Workforce Literacy Program: An Organizer's Guide

This manual is written for municipal managers, union representatives and others interested in establishing workforce literacy programs. The content is based on the experience of five Canadian municipalities where workforce literacy programs were established. In eight easy-to-read chapters, the manual provides readers with the following information :

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2000-10-02

Workforce Literacy in Canadian Municipalities: A Status Report in the Year 2000 (2000)

This report examines the status of workforce literacy programs in Canadian municipalities. A decade ago there were approximately eight municipalities that supported a policy/program on literacy for their employees. In the year 2000, approximately thirty municipal governments have either completed a program, currently have a program in place, or are considering implementing a literacy program in the immediate future.

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Added: 
2000-08-10

The Writing's On The Wall (1996)

Investing In Municipal Workforce Literacy

This manual is the result of a project undertaken by the Canadian Association of Municipal Administrators (CAMA), with the objective of creating awareness for the personal and corporate benefits of literacy programs in the municipal workplace.

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1996-01-01
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