Quinte Adult Day School

Skilled Trades Helpers & Labourers Curriculum: Practitioner (2004)

This guide is part of a series of Essential Skills occupational curricula developed for adult upgrading programs and is used in conjunction with the corresponding learner’s document.

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Added: 
2011-11-01

Skilled Trades Helpers & Labourers Curriculum: Learner (2004)

This document is part of a series of occupational curricula, based on Essential Skills and designed for use in adult upgrading programs. It is paired with a corresponding practitioner’s guide.

Get resource
Added: 
2011-11-01

Hospitality Curriculum: Practitioner (2004)

This practitioner’s guide is part of a series of Essential Skills occupational curricula developed by Quinte Literacy Group and Literacy Link Eastern Ontario (LLEO) for adult upgrading programs and is designed to be used with the corresponding learner’s document.

Get resource
Added: 
2011-10-07

Hospitality Curriculum: Learner (2004)

This document is part of a series of Essential Skills occupational curricula developed by Quinte Literacy Group and Literacy Link Eastern Ontario (LLEO) for use in adult upgrading programs. It is paired with a corresponding practitioner’s guide.

Get resource
Added: 
2011-10-07

Call Centre Curriculum: Practitioner (2004)

This practitioner’s guide, part of a series of Essential Skills occupational curricula developed by Quinte Literacy Group and Literacy Link Eastern Ontario (LLEO) for adult upgrading programs, complements the material contained in the corresponding learner’s document.

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Added: 
2011-10-05

Call Centre Curriculum: Learner (2004)

This document is one of a series of Essential Skills occupational curricula developed for use in adult upgrading programs. There is a corresponding guide for practitioners.

The authors have divided the material into six modules: an introduction to call centres; professionalism; customer service; telephone skills; computer skills; and health and safety.

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Added: 
2011-10-05
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