Disabilities

Accessibility for Individual Service: Frontier College Customer Service Training Program (2012)

This training guide is designed to help an organization’s staff and volunteers find the best way to serve customers with disabilities. The term customer is defined broadly as someone who calls to inquire, walks in the door, or who deals with the organization on any given day.

The guide begins with a definition of disability as described in both human rights and workplace legislation.

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Added: 
2014-04-16

Best-Practice: Sexuality Education for Children and Youth with Physical Disabilities – Developing a Curriculum Based on Lived Experiences (2010)

This document describes a project undertaken to develop guidelines for teaching sexual health education to children and youth with physical disabilities.

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2014-04-16

Supporting Deaf and Hard-of-Hearing Adult Immigrants as Learners (2013)

This paper is part of Stories from the Field, a research project that investigates the principles and practices that best support both the learning and teaching of literacy.

The author describes a literacy program at Alberta’s Bow Valley College that works with deaf and hard of hearing (DHH) immigrant adults.

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2014-03-18

Finding the Value in Your Organization – Essential Skills Ontario Webinar (2013)

This presentation, given at a webinar hosted by Essential Skills Ontario (ESO), introduces the concept of social return on investment (SROI) and provides an example of how an organization used it to measure the real value of the services it provides.

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2014-02-04

Social Return on Investment (SROI) Pilot Project (2012)

Using a technique called social return on investment (SROI), the authors of this report measure the impact of the service provided by a supported employment program in eastern Newfoundland.

Avalon Employment Inc. was formed in 1993, with the mandate of providing long-term paid employment in the business community to people with barriers to employment, in particular to those with developmental or intellectual disabilities.

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Added: 
2014-02-03

The Use of Workplace Skills-Based Prior Learning Assessment and Recognition (2009)

Strategies for Persons with Acquired Physical Disabilities in Employment Transition

This document outlines a project exploring the use of a specific Prior Learning Assessment and Recognition (PLAR) strategy, the development of a portfolio, to help individuals with acquired disabilities address workforce reintegration issues.

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Added: 
2013-10-17

Community-based Learning Opportunities for Persons with Disabilities, Winner, 2004: Skills and Opportunities for Entrepreneurs with Disabilities – IBDE Program (2004)

The Internet Business Development for Entrepreneurs with Disabilities (IBDE) program of the Community Futures office of Central Kootenay, British Columbia, provides adults with physical disabilities the opportunity to enhance their employability skills in a self-paced and supported work and learning environment.

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2013-07-15

Community-Based Learning Opportunities for Persons with Disabilities, Winner, 2005: The Canadian Helen Keller Centre's Computer Essentials and Technical Devices Program (2005)

The Canadian Helen Keller Centre (CHKC) is a not-for-profit organization in Toronto, Ontario, that offers training and skills development for individuals with the dual disability of deafness and blindness.

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2013-07-12

Canada slow to overcome limits for disabled learners (2007)

Lessons in Learning - February 16, 2007

Learning opportunities for Canadians with disabilities are slowly improving because of technological advances that help them to overcome limitations, and because society is increasingly willing to eliminate the barriers that restrict their activities. However, the authors of this paper argue that there is still ample room for improvement.

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2013-02-18

Equality in the classroom: The educational placement of children with disabilities (2007)

Lessons in Learning - May 1, 2007

This paper examines the issue of full inclusion for students with disabilities versus placement in special-education classrooms, with particular reference to an Ontario case that eventually made its way to the Supreme Court of Canada.

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Added: 
2013-01-29

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