Plain/Clear Communication

Key Tips for Writing your Message Clearly - Webinar presenter, Leah Morris [Video – 56:06] (2012)

This webinar, hosted by Leah Morris, the executive director of the Adult Basic Education Association in Hamilton, Ontario, offers practical advice for writing clearly.

She suggests that before starting to write, the writer needs to determine who the audience will be; what the needs of that audience are; and what the writer wants to tell the reader.

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2013-06-12

CUPE Integrates Literacy: A Canadian Labour Congress Case Study (2007)

This document outlines how the Canadian Union of Public Employees (CUPE) has integrated literacy and clear language into the life of the union.

The authors explain that in this context, “integration” means working towards a time when a literacy and clear language lens is applied to planning, strategizing, implementing, and evaluating everything the union does.

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2013-06-11

Plain Language Worksheets (2010)

These worksheets provide practice for some of the concepts described in “Plain Language: A guide to clear, effective communication.”

The authors have included activities to help pinpoint the purpose of a document and to identify its intended audience. Other activities focus on preparing an outline for a document and on writing and revising it.

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2013-04-29

Health Literacy: Learning is the best medicine [Video – 9:19] (2010)

This video features interviews with people who work either in the literacy field or in health care, discussing the importance of literacy as a determinant of health.

They point out that literacy is vital if people are going to be able to make informed decisions about their health. As well, literacy is connected with socioeconomic conditions that influence health, including income, employment opportunities, and social support.

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2013-03-14

A Happy Media: Using Public Relations to Meet Your Outreach Needs (2000)

This document is based on a half-day workshop presented at Community Literacy of Ontario’s annual general meeting in October 2000. The authors have included seven exercises to help organizations identify their target audience and decide how to reach that audience through mass media.

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2013-02-14

Talking Health With Seniors [Video - 16:25] (2012)

This video, prepared by the PEI Literacy Alliance, uses two scenarios to illustrate the importance of plain language and clear communication between doctors and senior citizens. In each case, actors play roles based on the kinds of situations that arise often in the medical system.

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2013-02-08

Starting a Business (2012)

Written in plain language, this brief guide outlines the steps required to start a business. The authors discuss developing an idea; thinking of a name; finding money to get the business started; writing a business plan; and where to go for help.

They also explain how each of the nine Essential Skills can help with establishing and running a business.

The guide includes a crossword puzzle that uses business-related words.

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2013-01-23

Going to the Library (2011)

This booklet offers an introduction, in clear language, to the resources available at a library. The authors explain that libraries lend people books, movies and music; offer programs; provide a space to study or read; and have computers available for patrons’ use.

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2013-01-16

Plain Language Summaries: The Canadian Component of the 2003 International Adult Literacy and Skills Survey (IALSS) -The Situation of Official Language Minorities (2007)

This document offers a summary of a Statistics Canada study that uses the results of the International Adult Literacy and Life Skills Survey (IALSS) to analyze the literacy skills of Canada’s official language minorities.

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2013-01-14

Plain Language Summaries: Literacy Utilization in Canadian Workplaces (2008)

This brief document summarizes a Statistics Canada study that used data from the 1994 International Adult Literacy Survey (IALS) to examine the issue of the under-utilization of literacy skills in the Canadian workplace.

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2013-01-07

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