Workplace Literacy

City of Vancouver (2005)

Case Study

The Vancouver Municipal Workplace Language Program (VMWLP) is helping to upgrade the communication skills of employees whose first language is not English.

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Added: 
2014-01-07

Career Ladders: Providing Opportunities for Ontario's Working Adults (2013)

This brief document offers an overview of the concept of career ladders, a means of enabling low-skilled, low-income workers to enter and ascend up a career pathway in a given industry or occupation on their own time.

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Added: 
2014-01-06

Bell Canada (2005)

Case Study

The Market Knowledge Centre (MKC) intranet portal created by Bell Canada Enterprises (BCE) is a one-stop solution that enables knowledge-sharing within the BCE family, and helps employees sharpen their job skills.

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Added: 
2014-01-03

Alcool NB Liquor (2005)

Case Study

Alcool NB Liquor (ANBL) delivers training material via email to help store employees improve their product knowledge, customer service, and communication skills.

ANBL is a provincial Crown corporation responsible for the purchase, importation, distribution, and retailing of all beverage alcohol in New Brunswick.

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Added: 
2014-01-02

The Impact of Technology on Apprenticeship Training in Canada (2013)

This report looks at the degree to which apprenticeship training is being affected by the implementation of new technologies. It is based on 51 interviews with employers, employer associations, college instructors, and trainers, along with a scan of relevant national and international sources on the topic.

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Added: 
2013-12-19

Glades Lodge, Nova Scotia – Case Study (2012)

Glades Lodge, a long-term care facility located in Halifax, Nova Scotia, set up a computer training program and lab to help employees learn to use the computers that had been installed on care units at the facility.

Glades has provided workplace training for its employees since 2005, offering academic upgrading, document use, and communications courses.

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Added: 
2013-12-18

Client Booklet: Numeracy – Level 2 (2013)

This booklet is part of a tool developed by HRSDC, now called Employment and Social Development Canada (ESDC), that can be used to better understand the Essential Skills (ES) needed in the workplace. It is designed for use by a client to assess skills in numeracy at Level 1 complexity.

The booklet begins with a discussion of the meaning of numeracy, and instructions for doing the assessment.

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Added: 
2013-12-18

Integrating Essential Skills into Apprenticeship Training: Guide for Aboriginal Stakeholders (2013)

This guide provides information on how to support the development of Essential Skills (ES) interventions in pre-apprenticeship and apprenticeship programs aimed at Aboriginal learners.

The guide includes sections explaining how apprenticeship works and defining related terms; resources needed to establish a program; how to launch and market a program; evaluating the effectiveness of a program; and ensuring sustainability.

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Added: 
2013-12-17

Environmental Scan of the Health Care Sector: A Focus on Workplace Literacy and Essential Skills – Case Study (2010)

This document outlines a project designed to discover the Literacy and Essential Skills challenges facing the health-care sector, and to see what kind of workplace literacy programming has taken place in the sector.

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Added: 
2013-12-16

The ACCC's Work Keys® System (Canada): Assessing Generic Employability Skills Within Specific Workplace Settings (1998)

The Work Keys® System developed by the Association of Canadian Community Colleges is an assessment tool that links generic skills to specific workplace situations.

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Added: 
2013-12-16

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